CHENNAI, August 13, 2013
Dual destination boards add to anxiety of passengers
It may be time for Railways to abandon rake sharing arrangement
What is in a name, or rather a name-board on some
trains? “Plenty of confusion,” many travellers would say, because
destination boards on coaches could be utterly misleading and could
bring on an adrenaline rush, especially for passengers at an
intermediate station where stoppage is barely a minute.
While
for the Railways, it is standard practice under the Rake Sharing
Arrangement (RSA) to use rakes of one train that has completed its
journey for another going to a completely different destination, for
passengers the combined display boards can be misleading.
“Displaying dual destination boards on a train can only add to a passenger’s anxiety,” said consumer activist T. Sadagopan.
For
instance, the Chendur express heading for Chennai leaves with the board
Tiruchendur-Chennai Egmore-Mannargudi-Mayiladuthurai, though it does
not go to Mayiladuthurai.
In fact, this train has an
RSA with the Mannai Express and the Mannargudi-Mayiladuthurai passenger
too. Its first run is from Tiruchendur to Chennai Egmore from where it
is operated to Mannargudi as Mannai Express and then as the
Mannargudi-Mayiladuthurai passenger special.
Or take
the Train no 56041 passenger that starts from Tirupathy and arrives at
Puducherry and immediately morphs as the Pondicherry-Egmore passenger
(Train No. 56038) even while retaining a display board that says
‘Tirupathy-Puducherry-Chennai Egmore. “A layman waiting at an
intermediate station could mistake it as a direct train to Chennai
Egmore,” Mr. Sadagopan said.
In slightly different
circumstances, passengers can get confused when pairing trains are
simultaneously stationed at different platforms of a station. For
instance, Jagadeesh and Saravanan were at Chennai Egmore last week to
board the Pallavan Express. On seeing the train on a platform being
attended to by mechanics, they thought the train was being turned around
for the journey.
On realising that something was
amiss well past departure time, they cross-checked with a station
official to find that the ‘real’ Pallavan express had already left from a
different platform.
Railway officials say the RSA
system is a pro-passenger measure, as it helps Railways run more number
of services on diverse routes by optimising usage of tracks and reducing
the idling time of rakes. For instance, the RSA helped operationalise
over 3,800 regular express trains and close to 4,000 specials in
2012-13.According to a Southern Railway official, the RSA has helped
circumvent coach shortage as a stumbling block for operating more number
of services and meeting the aspirations of the travelling public.
The
RSA pattern where many trains are linked by the same rake has resulted
in a practice where the rakes of an express train are used for a train
to another destination at the platform itself. “When a rake does not go
to the maintenance pit lines, boards that display names of both trains
are necessary,” an official explained.
However, to
avoid confusion, Southern Railway is pitching for hinged belly board
design where more than one train can be displayed individually and names
can be changed at the platform before the next train starts. “It is
expected that this new design will solve the problem to a large extent”,
he said.The Research Design and Standards Organisation is also
designing micro processor operated LED train indication boards. “Once
the design is standardised, Railways will provide it in a phased
manner,” an official said.
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